FAQs

ABLLS-R

Q: Is The ABLLS-R copyrighted?
A: Yes, The ABLLS-R is copyrighted. No parts of The ABLLS-R can be reproduced in any language without the expressed written consent from Behavior Analysts, Inc.

Q: Can I buy just the ABLLS-R Protocol?
A: You can buy the ABLLS-R Protocol after you have purchased the ABLLS-R set. The set includes both the Protocol and the Guide. Once you have purchased the ABLLS-R set, you will receive a registration number. This registration number can be entered on our website to buy the protocol by itself.

Q: Is the ABLLS-R translated into other languages?
A: Yes, we currently sell the ABLLS-R in Spanish on our website. The Italian ABLLS-R is available through http://italianablls.blogspot.com/p/italian-ablls-r.html. We are working on translating the ABLLS-R into French, Chinese, Dutch and Hebrew.

Q: Can the ABLLS-R be used as a curriculum guide?
A: Yes, the ABLLS-R is meant to be a curriculum guide. IEP goals can come directly from the ABLLS-R.

General

Q: I need 1:1 in-home services for my child. Does Partington Behavior Analysts provide in-home services?
A: Yes, we provide in-home services for families living in California. Please contact us for more information.

Q: Do you have services through Regional Center or TriCare?
A: Yes, we do provide services in cooperation with the Regional Center of the East Bay (California) and TriCare.

STARS Clinic

Q: I am interested in making an appointment at the STARS Clinic. What should I do?
A: Contact us via this website or call 925-210-9370 to get the information about our clinic and how we may best serve your family’s needs.

Q: I am not located in California. Can I still make an appointment at the STARS Clinic?
A: Yes, you can. We have clients visit the STARS Clinic from all over the world. Contact us to see how we can best help your family.

Q: Does your STARS Clinic provide services during summer breaks from school?
A: Yes, we provide clinic services throughout the year. We customize all of our services based upon the family’s needs.

WebABLLS

Q: What is the cost of WebABLLS?
A: Fees are per student rather than per user. There are no restrictions on how many users can be associated with a student's profile and the associated data. First year: $100 per student profile Annual Renewal: $60 per student profile Quantity discounts are available.

Q: What information is required to register for WebABLLS?
A: First & Last Name, Title/Role, Company Name, Address, Phone Number, and a unique Email Address for each user account registered within WebABLLS.

Q: How soon will my account be activated?
A: We make every effort to process and activate orders as quickly as possible. However, processing an order and activating an account can take up to three (3) business days.

Q: Is there a trial subscription?
A: We do not offer trial subscriptions; however, a comprehensive video demonstration is available within the WebABLLS section of the site.

Q: Can additional user accounts be activated within my customer account and/or within the WebABLLS database?
A: Additional user accounts can be added at any time by forwarding the required registration information to the WebABLLS Support Team. There is no additional fee for associate user accounts.

Q: Do I have to purchase the print version of ABLLS-R?
A: While many of our users indicate they prefer to use the print ABLLS-R in conjunction with WebABLLS, it is not a requirement. WebABLLS allows you to print to PDF any and/or all of the categories from The ABLLs-R Protocol. Also, an electronic version of The ABLLS-R Scoring Instructions and IEP Development Guide is available within WebABLLS. Should you choose to purchase a print version of The ABLLS-R along with WebABLLS, consider one of our discounted bundled product packages.

Q: Do you offer customer support?
A: Yes, The WebABLLS Support Team is committed to providng the highest level of customer support for all subscribers and potential subscribers. Note: The WebABLLS Support Team is available to assist our customers with any WebABLLS customer-related need that may arise. However, in accordance with our security requirements, actual system user support is provided only to registered users of WebABLLS.

Q: Is WebABLLS an actual product?
A: WebABLLS is completely electronic; there is not an actual physical product.

Q: What are the computer requirements?
A: WebABLLS is compatible with both Mac and PC platforms. Please check our system requirements page for complete details.